I have forgotten my login details (Parent account)?

To retrieve your parent log in details, go to the parent log in page (www.edplace.com/parent) and click on forgot password. 


Please insert the email address which you would have used when creating the account. Once you have clicked onto continue you will receive an email containing your parent and student login details. This is usually sent within a couple of seconds. It can be sent to either your inbox or your junk mail depending on your email security settings. 



If you do not receive the email please contact the customer service team to retrieve your login details. 

If you have forgotten the email address you used to register your account please email help@edplace.com or call us on 020 7183 9818. If you include the post code that you think you used to register your account it will help us to find your account more quickly.

Forgot your student login details? Check this article.

Have more questions? Submit a request


Powered by Zendesk