Our team of teachers and proofreaders work hard to ensure that all our activities are accurate but mistakes do happen. To make sure we can fix any problems as soon as possible please let us know as much as you can about the affected activity and we'll get the right person to look at it.
The easiest way to report an issue is to click on the flag at the bottom of the activity:
You should see this on any completed activity and activities that a student is currently working on.
After clicking the flag you'll be given a short form to fill out. The more detail you can give us the better but as a minimum, we ask that you send us a one-line summary. You don't need to include the title or anything else - our system sends us all that information.
If you would like a formal response to your report please include your email address.
You can also report an issue by emailing, calling or speaking to us on live chat. Please make sure you have the name of the affected worksheet to hand.